Welcome to RainbowIAS. Your privacy is important to us. This Privacy Policy explains how RainbowIAS collects, uses, stores, and protects your information when you use our website, mobile application, and related educational services.

This Privacy Policy applies to:

• RainbowIAS website: https://rainbowias.in/
• RainbowIAS Android mobile application
• All related educational services, courses, quizzes, test series, mentorship programs, and study resources provided by RainbowIAS
  
  

By using our website, mobile application, or services, you agree to the practices described in this Privacy Policy.

RainbowIAS is an educational platform that provides UPSC and competitive examination preparation services including:

• Online courses
• Mock tests and quizzes
• Current affairs updates
• Notes and study material
• Mentorship programs
• Progress tracking
• Educational guidance and related services

When you register or use our services, we may collect:

• Full name
• Mobile phone number
• Email address
• Profile information provided by the user

For login and account verification, the RainbowIAS mobile app may use:

• OTP (One-Time Password) verification
• Phone number authentication

Authentication services may be powered using Google Firebase Authentication.

When purchasing paid courses or educational services, payments are processed securely through third-party payment gateway providers such as Razorpay.

RainbowIAS does not store:

• Debit card details
• Credit card details
• CVV numbers
• UPI PINs
• Net banking passwords

Payment processing is handled securely by Razorpay and associated banking/payment partners.

We may automatically collect:

• App usage information
• Device information
• Browser type
• IP address
• Crash reports
• Analytics data
• Performance and diagnostic information

Our website may use cookies and similar technologies to:

• Improve user experience
• Analyze website traffic
• Maintain login sessions
• Improve performance and security

Users may disable cookies through browser settings, although some features may not function properly.

We may use collected information for the following purposes:

• To create and manage user accounts
• To provide educational services and course access
• To verify users through OTP authentication
• To process course purchases and payments
• To provide quizzes, mentorship, and test series
• To improve our website, app, and educational services
• To provide customer support
• To send important service updates and notifications
• To monitor app performance and security
• To prevent fraud, abuse, and unauthorized access
• To comply with legal obligations

We may use Google Firebase services for:

• Authentication
• App analytics
• Crash reporting
• Notifications
• Performance monitoring

Google may collect and process data according to its own privacy policies.

We use Razorpay for secure payment processing.

Razorpay may collect payment-related information required to process transactions securely.

For more information:

https://razorpay.com/privacy/

RainbowIAS does not sell users’ personal information.

We may share information only in the following situations:

• With trusted service providers necessary for app functionality
• With payment processors for transaction completion
• When required by law or legal process
• To protect our legal rights and platform security
• To prevent fraud or misuse of services

We implement reasonable technical and organizational security measures to protect user information.

This includes:

• HTTPS secure connections
• Encrypted data transmission
• Secure authentication systems
• Restricted administrative access

However, no internet-based platform can guarantee 100% security.

Users may request deletion of their account and associated personal data.

To request account deletion, please visit:

https://rainbowias.in/delete-account/

Or contact us at:

Email: enquiry@rainbowias.in

After verification, account deletion requests are generally processed within a reasonable time period.

Certain information may be retained if required:

• For legal compliance
• Accounting purposes
• Fraud prevention
• Dispute resolution

RainbowIAS services are intended primarily for students and educational users.

Users under the applicable legal age should use the platform under parental or guardian supervision.

We do not knowingly collect personal information from children in violation of applicable laws.

Users may:

• Access their information
• Request correction of inaccurate information
• Request deletion of their account and personal data
• Contact us regarding privacy concerns

Requests may be submitted through:

• https://rainbowias.in/delete-account/
• enquiry@rainbowias.in

Our website or mobile application may contain links to external websites or third-party services.

RainbowIAS is not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of external websites separately.

RainbowIAS may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Users are encouraged to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

RainbowIAS

Website: https://rainbowias.in/

Email: enquiry@rainbowias.in

Delete Account Request: https://rainbowias.in/delete-account/